At Ei World, we describe empathy as ‘tuning into other people’s feelings so that you can take them on board when making decision.’ It is the extent to which you can enter the world of another person’s feelings and tune into a perspective which is different from yours. People with a healthy empathy are invariably skilful conversationalists and negotiators as they can take into consideration
Dr Geetu Bharwaney’s book, Emotional Resilience, is an empowering guide written to help you become your best self. It explores how you can develop and use your emotional resilience to make the best of each situation you face in business, or in your personal life, through a range of examples, exercises and theoretical explanations. The journey through the book starts with an explanation describing what
Mentoring is becoming more common place in both our small and large businesses. So, what is it? Mentoring is a relationship between the mentor and the mentee. It is help by one person to another which assists them in making significant transitions in knowledge, work or thinking. If you are a mentor, you will provide support and help to your mentee through a process of reflection,
You are furiously working towards completing the task which is due in today! Deadline time is creeping closer and closer! You’ve only had it on your desk for the last week! Why did you not start it earlier? How did this happen? What went wrong? What happened to the hours you spent on your email or checking your social media? What about the time you
This week is National Work Life Week, run by Working Families which is the UK’s leading work-life balance organisation. Working Families is a charity which helps working parents and carers and their employers find a better balance between responsibilities at home and work. This week is an opportunity for both employers and employees to focus on well-being at work and work-life balance Why are we,
New leaders, particularly new leaders working with new teams, make mistakes. It’s human nature and, of course, any level of leadership is a learning curve and making mistakes is all part of the process. If you are a new leader you can avoid some basic mistakes by taking on board advice from our experienced coaches and our seasoned leaders. Isabela Quinton is a senior Ei
Having a healthy self-worth enables you to connect well with others and to have good relationships at work without stress or conflict. So, what can we do to determine our own worth and position ourselves in the workplace? Start with you Self-care in its true essence is our need to nurture our power. The feelings of being accepted, empowered and self-aware all start within ourselves.
Firstly, let’s meet Tibault. Tibault has just been offered a promotion, but as much as he wanted it, he was considering turning it down. Why? His new role meant meeting lots of new people, attending meetings and social functions in places he was not familiar with, more client contact and more presenting. When we met, he was very concerned about his ability to connect with
Businesses are always changing and fluxing and never more so than at the moment with discussions around the final Brexit deal, the changing face of the high street and the desire of many people to work differently. Turbulence can also be created by something much more specific, such as a business merger, a hostile take-over or acquisition of another site, or perhaps an unplanned crisis.
Very simple phrases and words that you use on a daily basis benefit other people (and you) in lots of ways! Hello! Say ‘Hello’, ‘Hi’ or ‘Good Morning’ to those you meet from the beginning of the day until the end. It’s just friendly and shows you are up for the day! Please and thank you. Good manners of course, but also words that motivate
It’s still commonplace for businesses to be obsessed about efficiency, whether they are referring to their processes, procedures or people. It’s a reasonable objective to have, but what do they do when there is no more efficiency to be gained? The smart companies have evolved – most probably realising that improving productivity is a far better long-term strategy. Company culture is continually developing. Indeed, it
We’ve all got ‘hot buttons’! This is what we call the things that really get to you at work. ‘Hot Buttons’ are the triggers that send you into a rant, scare you witless or disrupt your trust in your colleagues or team manager. A definition would read something like this: “An emotional and usually controversial issue or concern that triggers an immediate, intense reaction.” Here’s