Team Emotional Intelligence (Team EI) is a research-based methodology developed by Professor Vanessa Druskat and Dr Steven Wolff that helps teams strengthen the emotional norms that drive trust, collaboration, and performance.
Over three decades of research into high-performing teams has identified the norms that allow teams to communicate openly, resolve conflict constructively, and sustain alignment under pressure.
Ei World works in collaboration with Professor Vanessa Druskat to bring the Team EI methodology into organisations through diagnostics, practitioner accreditation, and structured team dialogue processes.
The Team EI Survey is an anonymous team assessment that reveals how emotional norms influence communication, collaboration, and decision making.
The survey enables teams to identify strengths, surface hidden tensions, and focus development efforts where they will have the greatest impact.
Team members complete a 20-minute anonymous assessment
The team receives a visual report showing both average responses and variation in perceptions
Insights are used to guide constructive dialogue and targeted improvement
Research into team performance shows that high-performing teams consistently develop a set of emotional norms that shape how members interact with one another.
The Team EI model identifies nine such norms that influence communication, decision making, accountability, and collaboration.
A diagnostic tool that reveals the emotional norms shaping team performance.
Structured dialogue processes that help teams strengthen trust, communication, and accountability.
Accreditation enabling practitioners to apply the Team EI methodology with teams.
The Team Emotional Intelligence model was developed through more than 30 years of research by Professor Vanessa Druskat and Dr Steven Wolff.
Their work demonstrates that team performance is shaped not by individual capability but by the group norms that govern how teams interact.
The Team EI methodology has been applied across industries including engineering, finance, healthcare, education, manufacturing, and technology.
Ei World has worked with the Team EI framework for over 15 years, supporting organisations in applying the model to strengthen leadership teams and organisational culture.
